Privacy Policy

Last Updated: December 2025

1. Introduction

Welcome to the Barbican Composite Doors Ltd privacy policy. We respect your privacy and are committed to protecting your personal data. This policy informs you how we look after your data when you visit our website and tells you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Barbican Composite Doors Ltd is the controller and responsible for your personal data. If you have any questions about this privacy policy, please contact our Data Protection Officer using the details set out below.

Contact Details:

  • Full name of legal entity: Barbican Composite Doors Ltd
  • Email address: info@barbicancompositedoors.com
  • Postal address: Unit 3 – 4 Ashbourn Court, Manners Industrial Estate, Ilkeston, Derbyshire, DE7 8EF
  • Telephone number: 0115 930 1808

3. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which you provide to us:

  • Identity Data: Includes first name and last name.
  • Contact Data: Includes email address and telephone numbers.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, and platform usage (collected via tools like Google Analytics).

4. How Your Personal Data Is Collected

We use different methods to collect data from and about you including through:

  • Direct interactions: You may give us your Identity and Contact Data by filling in forms (such as contact forms or newsletter signups) or by corresponding with us by post, phone, or email.
  • Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns via Google Analytics.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data for:

  • Customer Support: To respond to your queries submitted via our contact forms.
  • Marketing: To send you newsletters or marketing emails (where you have opted in).
  • Service Improvements: Using Technical Data to improve our website experience.

6. International Transfers

We share your personal data with trusted third-party suppliers who act as data processors. Some of these service providers, such as Google Analytics and Vbout, are based in the United States. We ensure that your data is protected by ensuring these providers adhere to standard contractual clauses or recognized data privacy frameworks approved by the UK.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

  • We generally hold your data for a period of 3 years from your last interaction.

  • For marketing communications, we will hold your data until you unsubscribe or ask us to delete it.

8. Your Legal Rights

Under the UK GDPR and Data Protection Act, you have the following rights:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data (including direct marketing).
  • Request restriction of processing your personal data.
  • Withdraw consent at any time where we are relying on consent to process your data.

9. Third-Party Links

This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Installation Photo Submissions

By submitting images to Barbican Composite Doors, you grant Barbican permission to use the images for the following purposes:

  • Social media posts on Barbican channels (including Facebook, Instagram and LinkedIn)
  • Social media advertising
  • Use on the Barbican Composite Doors website, including the installation gallery page.

If Barbican wishes to use submitted images in other marketing materials, we will contact the sender separately to request permission.

Confirmation of Permission

By submitting images, you confirm that:

  • You have the right to share the images with Barbican Composite Doors
  • You grant Barbican permission to use the images for the purposes outlined above
  • Any identifiable individuals appearing in the images have given permission for the photos to be shared
  • The images do not infringe any third-party rights

Opting Out

If you submit images but later wish to withdraw permission for their use, please contact Barbican at: contact@barbicancompositedoors.com

Barbican will make reasonable efforts to remove the images from future use.